Wake Forest Baptist Medical Center Boosts Business Agility with Unified Suite of ERP and HCM Cloud Services from Oracle

Wake Forest Baptist Medical Center, a medical center dedicated to improving health through collaborative innovation in Winston-Salem, North Carolina, has selected Oracle Cloud Applications to optimize the performance of its finance and HR organizations. The move to Oracle Cloud is part of Wake Forest Baptist Medical Center’s larger strategy to transform business practices via modern cloud applications.

With 14,000 employees and annual revenue of approximately $2.4 billion, Wake Forest Baptist Medical Center needed to move its finance and HR systems to the cloud to keep pace in a dynamic healthcare environment. The medical center selected Oracle Enterprise Resource Planning (ERP) Cloud and Oracle Human Management Capital (HCM) Cloud because of Oracle’s expertise in technology and commitment to help organizations implement and fully realize business benefits from the cloud.

“Oracle’s expertise in the cloud was critical for us as we sought to modernize our financial and HR systems and underlying workflow processes. Equipping our workforce with the best technology will enable us to focus more time on serving our patients and communities,” said Chad A. Eckes, executive vice president of corporate services and CFO of Wake Forest Baptist Medical Center. “We believe our investment in Oracle Cloud is the right strategic decision long term, as the architecture of the solution is designed to provide us with the most innovative technology and best practice business processes.”

Wake Forest Baptist Medical Center is among a growing number of customers who have chosen to modernize their back office operations with Oracle ERP and HCM Cloud together. Oracle Cloud’s single data model, common user interface, seamless workflow across business processes, and single access point strengthens security and compliance efforts, while enabling robust reporting and analysis on payroll, employee trends and talent requirements. Wake Forest Baptist Medical Center plans to take advantage of these benefits to further protect patient and employee privacy, while increasing business agility through tighter alignment of talent requirements and investments with strategic growth plans.

By replacing Wake Forest Baptist Medical Center’s PeopleSoft implementation with Oracle HCM Cloud, the HR department gains a highly-available, highly-efficient HR system management solution. The single, unified platform enhances user experience via a simple, scalable, and intuitive design with mobile and self-service capabilities designed to enable HR employees to spend less time on manual processes and more time on quality patient care and sourcing and retaining top talent.

Oracle ERP Cloud gives Wake Forest Baptist Medical Center immediate access to a complete, modern, and proven financial platform delivered seamlessly and securely through the Oracle Cloud. Oracle ERP Cloud's modern user interface, delivering embedded analytics, contextual social collaboration, and a device-independent mobile experience makes the sophisticated solution familiar and easy to use.

“Oracle’s Cloud applications provide a complete, innovative, and secure set of enterprise-grade offerings, with unmatched breadth and depth of functionality designed to support any size of company in any industry worldwide,” said Rondy Ng, Oracle’s senior vice president of applications development. “In healthcare, our integrated ERP and HCM Cloud solutions are able to meet the complex needs of both healthcare payer and provider organizations and their patients – whether it’s helping to reduce costs through more efficient financial processes or to engage employees with the right social and mobile tools to increase workforce productivity.”

With the Oracle Cloud, Oracle delivers the industry’s broadest suite of enterprise-grade Cloud services, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Data as a Service (DaaS).