Oracle Unbreakable Linux is a program that provides enterprises with industry-leading global support for Linux. CDW will leverage its successful e-commerce Web site and technical resources to expand the reach of Oracle s world-class Linux support offering. CDW s customers will benefit from comprehensive, enterprise-quality Linux support while enabling reduced IT infrastructure costs.
"CDW provides software solutions that embrace all environments, including Linux. CDW and Oracle have developed a successful relationship over many years, and offering the Oracle Unbreakable Linux support program through us is the logical next step in serving the diverse needs of our customers," said Matthew A. Troka, vice president of product and partner management at CDW. "With the Oracle Unbreakable Linux support program, CDW can help customers consolidate their purchasing operations to achieve faster time to market."
"Oracle is excited to have CDW add the Oracle Unbreakable Linux Support program to their catalog of offerings," said Judson Althoff, vice president, Worldwide Platform and Distribution Alliances at Oracle. "Our new agreement with CDW further demonstrates the customer demand for our Oracle Unbreakable Linux support program. We look forward to the growth that this will bring to both companies in the enterprise and mid-size arenas."
Oracle Unbreakable Linux is Oracle s brand around its global support offerings for Red Hat Enterprise Linux and the compatible Oracle Enterprise Linux. The Oracle Unbreakable Linux support program provides enterprises with industry-leading global support for Linux and was developed in response to customer demand for true enterprise-quality Linux support and the need to significantly reduce IT infrastructure costs. Oracle is committed to delivering high quality, comprehensive and integrated support solutions to help drive the adoption of Linux in the enterprise. In addition to this support offering, Oracle continues to enhance Linux capabilities in the enterprise, most recently with the addition of the Oracle Management Pack for Linux and provides on-going contributions to the community.
Oracle s breadth and depth of technical expertise, advanced support technologies, and global reach includes 7,000 support staff in 17 global support centers, providing help to our customers in 27 languages, in any time zone. Oracle was awarded the J.D. Power and Associates Global Technology Service and Support Certification for "an outstanding customer service experience" has also won several Software Technical Assistance Recognition (STAR) Awards for superior customer service from the Service & Support Professionals Association (SSPA).
Oracle is a long-standing, key contributor to the Linux community. Oracle produced its first commercial Linux database in 1998. Since that time, Oracle has worked steadily to improve the experience of all Linux users. Oracle?s Linux Engineering team is a trusted part of the Linux community, and has made major code contributions, such as Oracle Cluster File System that is now part of the Linux kernel 2.6.16. Oracle continues to contribute Linux-related innovations, modifications, documentation and fixes directly to the Linux community on a timely basis.
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© Oracle CIS, 2007
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