Лента ИТ-источников - 2007 - 12news.ru

Meeting the Challenges of Customer Care with Enterprise Content Management

Мировой лидер на рынке продуктов, услуг и решений для хранения информации и управления ею.

Competition is fierce among today’s telecom and cable companies, and customers will readily abandon a company for a better deal. Needless to say, retaining customers has become critical, especially when it costs as much as three times more to acquire new ones. That’s why the delivery of excellent customer service is critical.

EMC

Опубликовано 28.03.07 01:11
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